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Support Channels#

Stakater provides support via these channels depending on the type of request:

  • Email: For documenting and providing detailed updates and progress reports
  • Phone calls and video meetings: When immediate or more personal communication is necessary
  • Chat: For quick, real-time interactions during troubleshooting, foremost Slack
  • Service desk portal: Where you can log in at any time to view the latest updates, add information or ask questions
  • Onsite visit: When physical presence is required